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Frequently asked questions

Straight answers about RP Specs—from project intake to subscription.

Browse product, workflow, workspace, security and billing answers based on what is available today.

Product

What RP Specs is, the work it covers and the outputs it prepares.

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What is RP Specs, and who is it for?

RP Specs is a browser-based workspace for architectural ironmongery and hardware specification teams. It keeps customer and project context, door schedules, hardware sets, master-key systems, BOQs, commercial options, submittals and issued records around the same project.

Which parts of a project does RP Specs cover?

It supports project intake, reusable product catalogues, schedule and door coordination, hardware sets, master-key planning, consolidated quantities, commercial options, technical submittals, sample boards and controlled project issues.

What can I export?

RP Specs can produce Hardware Set Schedules and BOQs as PDF or Excel files, selected master-key registers and matrices as PDF or Excel files, packing-list PDFs and QR labels, assembled submittal PDFs, and protected specification snapshots with a reference, revision, recipient, copy number and fingerprint.

Workflow

How source information becomes coordinated project records and selected outputs.

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Can I import an existing door schedule?

Yes. RP Specs reads XLSX, XLS, CSV and JSON schedules. You map the source columns, review row-level validation findings and choose how existing doors should be handled before applying the import.

What happens if the import contains errors or duplicate doors?

Errors must be resolved before the schedule can be applied. Existing doors can be updated, skipped or rejected; the validated import is applied as one operation, so it succeeds together or leaves the live schedule unchanged.

Can a project be built without importing a schedule?

Yes. Teams can create hardware sets and door records manually, then add shared specifications and catalogue items inside the project.

How do doors, hardware sets and master-key openings stay connected?

The Doors Register keeps the project's door identity. Eligible master-key doors can link to one opening per physical door row, while hardware and master-key quantities feed the consolidated BOQ, pricing and selected project outputs.

Workspace & security

Company access, private files, roles and focused external review.

About RP Specs
How does team access work?

Each subscribing company uses its own workspace. Owners and administrators invite team members within the plan's seat limit and assign roles for administration, editing, review or view-only access.

Is each company's data kept separate?

Workspace records and private files are scoped by authenticated membership and workspace-aware database and storage policies. Authorized RP Specs platform administrators retain access for support and administration.

Can an external reviewer see our whole workspace?

No. An issued submittal package or submitted sample board can be shared through an expiring, revocable review link. The link exposes only the captured review material and included PDFs; it does not create full workspace membership.

What security or compliance assurances are published?

RP Specs does not currently publish ISO, SOC 2, data-residency or service-level certification claims. Discuss production security, backup, recovery and enterprise requirements with RP Solutions before subscribing.

Billing

Plans, trial information, Stripe billing, capacity and project currency.

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Where can I see current plans and prices?

The Pricing page is the source of truth. USD amounts and self-service checkout appear only when the RP Specs catalogue and matching Stripe Price records are ready. If pricing is shown as pending, request plan details from RP Solutions.

Is a free trial available?

Trial availability and duration are set per active plan. When self-service signup is available, the signup page shows the exact trial length and any payment-method requirement; do not assume a fixed trial period.

How are payments, invoices and cancellations handled?

For Stripe-connected subscriptions, a workspace owner or administrator can use Stripe's hosted portal to update billing details, access invoices or cancel renewal. Plan and billing-interval changes are coordinated with RP Solutions; manual and complimentary subscriptions are managed directly.

Can we add more users or storage?

Supported Stripe-connected workspaces can add user seats and 10 GB storage packs. An owner or administrator reviews Stripe's prorated adjustment before applying a change. Other subscription types should contact RP Solutions.

Is project currency the same as subscription currency?

No. Project pricing, BOQs and documents use the company country and currency configured in RP Specs. For Stripe-connected plans, subscription charges use the currency shown in the active Pricing catalogue and Stripe checkout.

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